Privacy Policy
1. Who We Are
This website, crestx.pro, is operated by Crest (“Crest”, “we”, “us”). You can contact us about this policy or your information at james@crestx.pro.
2. Information We Collect
Information you send us. When you submit the free website audit form, we collect your name, email address, website URL and any message you choose to include. When you email us or request a call, we receive what you choose to send. We use this information to respond to your enquiry and prepare your audit.
Technical information. When you visit the website, our hosting infrastructure automatically records standard server logs, such as your IP address, browser and device type, the pages requested and timestamps.
3. How We Use Your Information
We use your information to:
- Reply to your enquiry and perform any audit, call or service you request.
- Communicate with you about your inquiry, audit results and a potential partnership.
- Deliver contracted engineering and growth consulting services.
- Keep the website secure and working properly.
Where privacy law requires a legal basis, we rely on our legitimate interest in responding to enquiries and running a secure website, and on performing a contract once we work together.
4. Cookies, Local Storage and Analytics
This website does not set cookies, does not store information in your browser, and does not use analytics or advertising trackers. If that changes, we will update this policy first and, where required, ask for your consent.
5. Service Providers and Links
To operate this website and respond to enquiries, we use service providers for hosting, content delivery, email delivery, scheduling and stock imagery. Those providers process only the information needed to deliver their service, such as your IP address, browser details or the content you submit, under their own privacy policies. This website also links to third-party sites, including social media and booking pages. Those sites are governed by their own privacy policies.
6. Sharing Your Information
We share information only with service providers that help us run this website and respond to enquiries, when the law requires it, or with your agreement. We do not sell, rent or trade your information.
7. International Transfers
We work remotely, so your information may be processed in countries other than the one you live in. Where the law requires it, we use appropriate safeguards for those transfers.
8. Data Security & Retention
We use industry-standard encryption (HTTPS/TLS) on this website and limit access to your information to people who need it.
Enquiries that do not lead to work are kept only as long as needed to respond and for a reasonable period afterwards. If we work together, we keep project records for the length of the engagement and for as long as needed for contractual, tax, accounting or legal reasons. Our service providers keep server logs for short periods. You can ask us to delete your information at any time, subject to those legal requirements.
9. Your Rights
Depending on where you live (for example the European Union, the United Kingdom or California), you may have the right to access, correct, delete or restrict the use of your personal information, to object to its processing, to receive a copy of it, and to withdraw consent. To make a request, email james@crestx.pro; we will respond within the time the law requires. You also have the right to complain to your local data-protection authority.
10. Children
This website is intended for businesses and is not directed at children under 16. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this policy from time to time. The “Last Updated” date at the top shows the current version.
12. Contact Us
For questions about this Privacy Policy, please email james@crestx.pro.